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Product Release Announcement – Citrix EdgeSight for XenApp 5.3

Citrix EdgeSight for XenApp 5.3 has been “Released to Web” (RTW)

The EdgeSight team is pleased to announce the release to web of Citrix EdgeSight for XenApp (Services monitoring) 5.3.

** Citrix EdgeSight manages application performance and availability where it matters most – at the business user level. By providing a direct line of sight across networks, servers, databases and desktops, EdgeSight goes beyond traditional device and network monitoring tools to improve application visibility.  This consolidated view of application performance as experienced by the user, gives IT the necessary tool-set to lower costs, reduce downtime and improve service delivery.

** The Citrix EdgeSight product line provides the real time visibility necessary to test, deliver and monitor the performance of virtualized applications, virtual desktops, physical desktops and web based applications ensuring the best end-user experience.

Key updates include:

XenApp 6

• A new Agent specifically designed for XenApp 6

Metering and Measuring:

• Citrix License Server monitoring and reporting (does not require an agent)
• Application Usage reports
• Session Duration insight

The media is now posted for download via MyCitrix and will be available on the XenApp 6, XenApp 5 FP3, and XenDesktop 4 FP1 media .

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As of 2010-03-25 (March 25th, 2010), EdgeSight 5.0 and 5.1 (all service packs) will stop functioning.

You will receive the following error message for payload uploads:

Archive load error: The archive ‘/edgesight/app/suser/ZRemoteLib.zpd#12!lsync.htm’ is not appropriately signed.  The system cannot find the file specified.

The only resolution it to upgrade both components to 5.2: server and clients!!

EdgeSight versions 5.0  and 5.1 have a known issue where the trusted certificate will expire on March 25, 2010. EdgeSight software is digitally signed with the trusted certificate.

Read more in thix article: http://support.citrix.com/article/ctx124013

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I troubleshooted an ES5.2 installation and found a strange bug with the function to display the logfiles from the ez_queue’s.

The default path for the logging is:
%ProgramFiles%\Citrix\System Monitoring\Server\EdgeSight\scripts\rssh\log. When you want to view this logs from the ES-Website you will get an error: cannot find ….Scripts\rssh\log\file.log

You can see that the folder Scripts was created during the installation in lowercase and will be used in uppercase. normally it should not be a problem.

So i reviewed the logs and in all logfiles the path is called Scripts

I renamed the folder and the logs are visible on the website.

really strange!

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